See Good. Look Good. Feel Good.
Our office has the latest Our staff works tirelessly We strive to guide you
and best in exam technology to find the best look for you. along a path of optimal
to keep you seeing your best. You will LOVE your new glasses! health and wellness for life.
Guarantees
Proper Care of Glasses and Contact Lenses
Financial Policy
Deposits- Fees associated with eye examinations, office visits or contact lens fittings are due and payable on the day of the visit. These fees are non- refundable. Deposits are required to place an order for glasses or contact lenses. If the order is cancelled for glasses or custom contact lenses the deposit will be returned minus a $75.00 restocking fee.
Insurance- Our office participates with many insurance plans. We strive to check individual coverage before your appointment, however it is your responsibility to know if you are covered at our office. If the insurance does not cover your services or we do not participate with your insurance company, you are responsible for the full cost of your bill.
While we do our best to know your insurance coverage, the insurance company ultimately determines what they are going to cover. We submit the claim and advocate on your behalf at no additional charge to you. Once the determination of benefits has been made, we appreciate prompt payment on the balance due.
* Guarantee does not cover loss, but we can extend a 50% savings if lost within 12 months of purchase. Guarantee does not apply to discontinued, discounted merchandise or glasses purchased using insurance benefits.
** Unfortunately we can’t refund difference in cost between progressive lenses and new lenses.
Our office has the latest Our staff works tirelessly We strive to guide you
and best in exam technology to find the best look for you. along a path of optimal
to keep you seeing your best. You will LOVE your new glasses! health and wellness for life.
Guarantees
- Temple to Temple Guarantee*- Glasses replaced an unlimited number of times within 12 months from date of purchase with a $30 copay per occurrence, no questions asked. Easy, simple guaranteed.
- Progressive lens Guarantee**- Progressive lens technology has come a long way since its inception, however not everyone can adapt to this new type of vision. If that happens to you, simply return the glasses within 60 days of purchase and we will replace the lenses at no additional charge to you.
- Guaranteed Contact Lens Success Program- We strive to fit every patient with comfortable and clear contact lenses. If you are unhappy with your lenses let us know within thirty (30) days and we will refit you with another brand or refund you your money for the cost of the contact lenses. Fitting fees are non-refundable.
Proper Care of Glasses and Contact Lenses
- Glasses- Keep it simple. Rinse glasses under tap water. Use liquid hand soap and lather lenses gently. Rinse away soap, give a quick shake and wipe dry with clean soft cloth.
- Contact Lenses- We recommend using name brand multi-purpose solutions or Clear Care Triple Action Cleaner. Solutions can make a difference in the way the contact lenses perform in terms of vision and comfort.
Financial Policy
Deposits- Fees associated with eye examinations, office visits or contact lens fittings are due and payable on the day of the visit. These fees are non- refundable. Deposits are required to place an order for glasses or contact lenses. If the order is cancelled for glasses or custom contact lenses the deposit will be returned minus a $75.00 restocking fee.
Insurance- Our office participates with many insurance plans. We strive to check individual coverage before your appointment, however it is your responsibility to know if you are covered at our office. If the insurance does not cover your services or we do not participate with your insurance company, you are responsible for the full cost of your bill.
While we do our best to know your insurance coverage, the insurance company ultimately determines what they are going to cover. We submit the claim and advocate on your behalf at no additional charge to you. Once the determination of benefits has been made, we appreciate prompt payment on the balance due.
* Guarantee does not cover loss, but we can extend a 50% savings if lost within 12 months of purchase. Guarantee does not apply to discontinued, discounted merchandise or glasses purchased using insurance benefits.
** Unfortunately we can’t refund difference in cost between progressive lenses and new lenses.
